Your Pragmatism Needs a Healthy Dose of Idealism•
Heads up! This post is over a year old and might have out of date information or not align with my current thinking. Feel free to read it anyway, but keep that in mind!
The other day I was having a conversation with Doug, a Staff Engineer on our team, about whether pragmatism and idealism are at odds (when applied to writing software). He mentioned that he thinks it’s more that they’re on a spectrum than being at odds against each other.
Essentially, the idea here is that on one end of this spectrum there is pragmatism. On that end, the approach taken is realistic and more down-to-earth. Frequently, this surfaces itself as software that is “good enough.” On the other end of the spectrum there is idealism. On this end, the idea is to find, well, the ideal approach. By those definitions, the spectrum is mostly about how good the software should be. Pragmatism says “good enough” and idealism says “perfect.”
This got me thinking a bit about how pragmatism affects the software we write. We’ll dive into things a bit deeper, but in short, I think people lean too far into pragmatism as their default and it comes at a big cost.
The cost of pragmatism as the north star
Pragmatism as the sole and guiding principle in theory sounds good. Taking a realistic approach to software and building good enough solutions will get your product out to market faster, but taken too far it can be detrimental to your business.
Lower quality solutions
One of the first things to go in a good enough solution (probably just after cutting feature scope) is the internal quality of the solution. Rather than thoughtfully modifying the software to support a new use case, something quick is bolted on. It’s good enough, though, right? It works. It delivers business value. Sure, we’ve acquired a bit of technical debt, but we’ll go back and pay that off later.
Unfortunately, the pay-off phase of technical debt rarely comes and expectations are now set for a certain speed of execution on new use cases. That decision to cut corners for the sake of pragmatism leads to more decisions to do the same. This compounds over time, brings productivity to a grinding halt, and increases defects as edge cases are missed.
Soon, you’ll find yourself in a place where a seemingly simple feature (compared to existing functionality) starts getting estimates in the order of engineer-months as you realize you have to massively change the system. You’ve been backed into a corner and simply cannot deliver.
Misalignment with the business
So, how did we get in this situation where it takes engineer-months to implement something “simple”? I’m of the opinion that this is because our software is now fundamentally misaligned with the business. In this case, engineering rushed to get something out the door without modifying the software to support the use case and now the software doesn’t work the way the business thinks it works. Because of this misalignment, features that the business expects to be simple (since they are just “how the business works”) are not so simple anymore.
Once or twice, this probably doesn’t matter, but when the decision is made time and time again, the choices pile up until there is no way to dig yourself out (at least not easily).
How much idealism is right?
None of this is to say, though, that you should lean too far on the idealism side. Waiting for perfect might mean that your software never sees the light of day. Instead, decisions should be a careful cost/benefit analysis. To clarify, we’re not talking about “analysis paralysis” or “letting perfect be the enemy of good.” What we’re talking about is a few days or a week to really dive in and understand the problem you’re trying to solve.
Known problem spaces
In businesses where you already know how it’s supposed to work, this should be a no-brainer. Maybe you need to get to market fast, but that little bit of analysis and discussion to truly understand your problem is not going to kill the business. Instead, those few days may just set it up for long-term success.
Keep in mind, though, that this analysis doesn’t mean that you have to build that perfect solution right now. You can still launch with an MVP. Feel free to cut some features, but do so with an understanding of how things fit together in the bigger picture. That way when you need to implement those features you haven’t cornered yourself and you haven’t inadvertantly limited the business’s options.
Unknown problem spaces
On the other hand, maybe your business is brand-new, unexplored territory and you need some time to learn how it’s supposed to work. In that case, sure you should probably build a good enough solution first. Once you have a better understanding, though, take a long look at what you’ve built and consider realigning it to the problem-space. Take a bit of time and build something that’ll stand up to change because at the end of the day, the business is going to change.